undergraduate thesis
The role of leadership and management in quality management systems

Katarina Cerčić (2016)
Sveučilište Sjever
Sveučilišni centar Varaždin
Odjel za tehničku i gospodarsku logistiku
Metadata
TitleUloga vodstva i menadžmenta u sustavima upravljanja kvalitetom
AuthorKatarina Cerčić
Mentor(s)Krešimir Buntak (thesis advisor)
Abstract
U ovom radu govori se o pojmu vodstva i vođenju kao funkcije menadžmenta, razlike između menadžmenta i vodstva. Također opisani su lideri bez kojih ništa ne bi bilo moguće, njihovi zadaci te uloga. Spomenute su suvremeni pristupi vodstvu te vrste moći. Zatim slijedi pojam kvalitete te sustav upravljanja kvalitetom. Opisana je norma ISO 9001:2015, razlike te norme u odnosu na normu ISO 9001:2008. Detaljno su objašnjena načela upravljanja kvalitetom od kojih se ističe vodstvo koje je i tema ovog rada.
Keywordsleadership leaders management leading norm quality organization
Parallel title (English)The role of leadership and management in quality management systems
Committee MembersVesna Sesar (committee chairperson)
Ivana Martinčević (committee member)
Krešimir Buntak (committee member)
GranterSveučilište Sjever
Lower level organizational unitsSveučilišni centar Varaždin
Odjel za tehničku i gospodarsku logistiku
PlaceKoprivnica
StateCroatia
Scientific field, discipline, subdisciplineTECHNICAL SCIENCES
Basic Technical Sciences
Organization of Labor and Production
Study programme typeprofessional
Study levelundergraduate
Study programmeTechnical and Economic Logistics
Academic title abbreviationbacc. ing. logist.
Genreundergraduate thesis
Language Croatian
Defense date2016-09-28
Parallel abstract (English)
In this article we will talk about the idea of leadership and leadership as a function of management, we will also talk about the deifference between management and leadership. We will describe real leaders, without whom nothing would be possible and all their tasks and roles. Mentioned here we will find modern ways to approach leadership and types of power. After what we will go through the idea of quality and the system of managing quality. You will also find a description of the ISO 9001:2015 norm and the difference to the ISO 9001:2008 norm. The principels of amnaging quality are explained in detail, where leadership stands out as one of the most important parts.
Parallel keywords (Croatian)vodstvo lideri menadžment vođenje norma kvaliteta organizacija
Resource typetext
Access conditionOpen access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:122:617070
CommitterJasna Kosić