master's thesis
INTERNAL COMMUNICATION IN PRIMARY SCHOOLS

Kristina Žalac (2016)
University North
University centre Varaždin
Department of Communicology and Public Relations
Metadata
TitleInterna komunikacija u osnovnim školama
AuthorKristina Žalac
Mentor(s)Ljubica Bakić-Tomić (thesis advisor)
Abstract
Komunikacija je proces koji je svakodnevno prisutan kako u privatnom tako i u poslovnom svijetu. Interna komunikacija predstavlja proces razmjene informacija, ideja, misli i planova između ljudi unutar organizacije. Efikasna komunikacija doprinosi uspostavi dobrih odnosa u organizaciji i poboljšanju općeg stanja unutar organizacije. Interna komunikacija jedan je od najvažnijih čimbenika koji utječe na zadovoljstvo zaposlenika, a samim time se to zadovoljstvo reflektira na produktivnost zaposlenika i utječe na uspjeh poslovanja. Kako bi se utvrdila razina zadovoljstva poslom i internom komunikacijom djelatnika osnovnih škola provedeno je istraživanje o internoj komunikaciji u osnovnim školama. U istraživanju je sudjelovalo 135 djelatnika Osnovne škole Izidora Poljaka Višnjica, IV. osnovne škole Varaždin i Osnovne škole Ivana Kukuljevića Sakcinskog. Istraživanje je provedeno u razdoblju od 25. lipnja 2015. godine do 30. srpnja 2015. godine. Za istraživanje je korišten anketni upitnik pomoću alata Forms na servisu Google Drive koji se sastoji od 20 pitanja podijeljih u tri grupe: Općenito o ispitaniku i stavovi ispitanika o zadovoljstvu poslom, Interna komunikacija u osnovnim školama i Procjena zadovoljstva internom komunikacijom. Rezultati provedenog istraživanja pružaju uvid u zadovoljstvo poslom i internom komunikacijom djelatnika osnovnih škola.
Keywordscommunication organization business communication internal communication
Parallel title (English)INTERNAL COMMUNICATION IN PRIMARY SCHOOLS
Committee MembersAnita Jeličić
Ljubica Bakić-Tomić
Ljerka Luić
GranterUniversity North
Lower level organizational unitsUniversity centre Varaždin
Department of Communicology and Public Relations
PlaceKoprivnica
StateCroatia
Scientific field, discipline, subdisciplineSOCIAL SCIENCES
Information and Communication Sciences
Communicology
Study programme typeuniversity
Study levelgraduate
Study programmePublic Relations
Academic title abbreviationmag. rel. publ.
Genremaster's thesis
Language Croatian
Defense date2016-02-04
Parallel abstract (English)
Communication is the process that is daily present in both private and business world. Internal communication represents the process of exchanging information, ideas, thoughts and plans between the people within an organization. Efficient communication within the organization contributes to establishing good relationships, as well as improving the general conditions. Internal communication is one of the most important factors which influence the employees’ satisfaction, and this is what reflects on the working efficiency and affects the business success. The research on internal communication in primary schools has been conducted in order to determine the level of satisfaction with work and internal communication of primary school employees’. One hundred and thirty five employees of Elementary school Izidor Poljak Višnjica, 4th Elementary school Varaždin and Elementary school Ivan Kukuljević Sakcinski participated in a research. The research was conducted in the period from 25th June 2015 until 30th July 2015. The survey questionnaire was made by Forms tool on the Google Drive service and it is composed of 20 questions divided in three groups: The general facts about the examinee and their work satisfaction; the internal communication in primary schools; The evaluation of internal communication satisfaction. The results of the conducted research give an insight into job satisfaction and internal communication of elementary schools’ employees.
Parallel keywords (Croatian)komunikacija organizacija poslovna komunikacija interna komunikacija
Resource typetext
Access conditionOpen access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:122:876638
CommitterJasna Kosić