| Abstract | UVOD: Sestrinstvo je profesija koja je četiri puta više izloženija nasilju na radnom mjestu naspram drugih profesija. Medicinske sestre i tehničari su zdravstveni djelatnici koji su najčešće izloženi raznim oblicima nasilja.
CILJ: Istraživanja je pružiti uvid u pojavnost i specifičnost nasilja s kojim se susreću medicinske sestre i tehničari na svom radnom mjestu tijekom obavljanja djelatnosti.
ISPITANICI I METODE: U istraživanju je sudjelovalo 201 medicinskih sestara i tehničara zaposlenih u Općoj bolnici Varaždin. Instrument istraživanja je samostalno konstruiran anonimni anketni upitnik zatvorenog tipa i jednim pitanjem otvorenog tipa. Anketni upitnik sastojao se od dva dijela sa ukupno 37 pitanja. Istraživanje je provedeno od svibnja do lipnja 2024. godine putem ispisanih anketnih upitnika distribuiranih na bolničke odjele. Dobivena je odluka o suglasnosti od strane Etičkog povjerenstva Opće bolnice Varaždin.
REZULTATI: 80,4% medicinskih sestara i tehničara bilo je izloženo nasilju u nekom trenutku svoje karijere. Najveći udio ispitanika koji je doživio nasilje je srednje stručne spreme 47,4%. 38,8% ispitanika u dobi od 18-30 godina je doživjelo nasilje. Radna mjesta s najvišom stopom nasilja su kirurški odjeli 21,1%, interni odjeli 19,1%, odjeli psihijatrije 11,2% i hitni bolnički prijem 9,2%. Medicinske sestre i tehničari u najvećoj mjeri su izloženi psihičkom nasilju 94,1%, fizičkom nasilju 60,5% i seksualnom nasilju 19,7%. Medicinske sestre u sva tri oblika nasilja su više izložene nasilju naspram svojih muških kolega. U najvećom mjeri nasilje nad medicinskim sestara i tehničarima provodili su pacijenti 82,9% i obitelj/pratnja pacijenata 57,2%. Jednu od značajnih posljedica nakon doživljenog nasilja koju su prijavile medicinske sestre i tehničari je povećani stres 46,2%, promjene raspoloženja 23,1% i poremećaji spavanja 15,8%. Doživljeno nasilje ostavilo je utjecaj i na radnom mjestu u vidu smanjenog zadovoljstva poslom 38,2% i izgaranja na radnom mjestu 26,6%.
ZAKLJUČAK: Nasilje na radnom mjestu prisutno je u velikoj mjeri te predstavlja ozbiljan problem jer dovodi do niza štetnih posljedica kako na medicinske sestre i tehničare tako i na kvalitetu pružene skrbi pacijentima. |
| Abstract (english) | INTRODUCTION: It has been proven that nursing is an profession that faces violence at work four times more than other professions. Nurses and technicians are health workers who are most often exposed to various forms of violence.
OBJECTIVE: The aim of the research is to provide insight into the incidence and specificity of violence that nurses and technicians encounter at their workplace during their activities.
RESPONDENTS AND METHODS: Total amount of 201 nurses and technicians employed at Opća bolnica Varaždin have participated in the research. The research was concevied as anonymus survey with questions of closed type and one open-ended question. The survey consisted of two parts with a total amount of 37 questions. The research was carried out from May to June 2024 through printed survey distributed to hospital wards. A consent decision was obtained from the Ethics Committee of Opća bolnica Varaždin.
RESULTS: 80.4% of nurses and technicians were exposed to violence at some point in their career. The largest share of respondents who experienced violence had a secondary education 47.4%. 38.8% of respondents aged 18-30 have experienced violence. The workplaces with the highest rate of violence are surgical wards 21.1%, internal wards 19.1%, psychiatric wards 11.2% and emergency hospital admission 9.2%. Nurses and technicians are most exposed to psychological violence 94.1%, physical violence 60.5% and sexual violence 19.7%. Female nurses in all three categories are more suffering from violence at work in coparison with their male colleaugues. To the greatest extent violence against nurses and technicians was perpetrated by patients 82.9% and family/accompanying patients 57.2%. One of the significant consequences after experienced violence reported by nurses and technicians is increased stress 46.2%, mood changes 23.1% and sleep disorders 15.8%. The experienced violence also had an impact on the workplace in the form of reduced job satisfaction 38.2% and burnout at the workplace 26.6%.
CONCLUSION: Violence in the workplace is present to a large extent and represents a serious problem because it leads to a series of harmful consequences for nurses and technicians as well as for the quality of care provided to patients. |
