The Student Centre of University of Zagreb is in the financial recovery since 2013 by the decision of the Croatian Government. This is the second time that taxpayers with hundreds of million kuna saving this non-profit organization, which need restructuring, to enable it to be self-sustaining. In order to become self-sufficient in today's highly competitive business environment, Student Centre should devote a lot of time and energy of employees to the achievement of its strategic goals. These goals are embedded in the mission and vision of the business of non-profit organizations. The organization's management should take advantage of these goals and by education of employee’s show where they want to see their organization at the end of the financial recovery. Systems, which measure, monitor and record information about the performance of the business, are full of flaws. Basic measures to monitor operations in the Student Center are of a financial nature which show historical data, which cannot be directed to the organization behavior in the future. Balanced Scorecard is a model that shows the strategy of the organization through goals effects, measures and initiatives through a balanced perspective. Balanced Scorecard looks not only the financial condition but also use information about customers, internal processes, employees, learning and growing. Balanced Scorecard model in this study will elaborate The Student Centre of University of Zagreb to show temporary state and to tend main directions for the future development.