The main idea of this work is to identify the problems that a company faces when determining the process of exporting and delivering freight forwarding and shipping, as well as determining the possibility of improving and developing these processes. In this work is done determination and study of the state of business of Hudek-Trgotrans d.o.o. Through the collected information in conversation with employees of companies, studying literature, analysis and control, we have come up with possible solutions. Among of all possible solutions it is assessed which version of the solution gave the best result according to the selected criteria and how realistic it is possible to implement the best solution. Each solution itself requires certain investments. Given financial situation of the company and their possibilities, from the possible variants of the solution, it is selected which, according to the required investments, corresponds to the possibilities of the company. The proposed solution determines the manner and conditions of its implementation in order to achieve the planned positive results for a certain time.