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undergraduate thesis
Obrambeni mehanizmi u poslovnoj komunikaciji
2018. urn:nbn:hr:122:122788
Petak, Lana
University North
University centre Koprivnica
Department of Business and Management

Cite this document

Petak, L. (2018). Obrambeni mehanizmi u poslovnoj komunikaciji (Undergraduate thesis). Koprivnica: University North. Retrieved from https://urn.nsk.hr/urn:nbn:hr:122:122788

Petak, Lana. "Obrambeni mehanizmi u poslovnoj komunikaciji." Undergraduate thesis, University North, 2018. https://urn.nsk.hr/urn:nbn:hr:122:122788

Petak, Lana. "Obrambeni mehanizmi u poslovnoj komunikaciji." Undergraduate thesis, University North, 2018. https://urn.nsk.hr/urn:nbn:hr:122:122788

Petak, L. (2018). 'Obrambeni mehanizmi u poslovnoj komunikaciji', Undergraduate thesis, University North, accessed 23 December 2024, https://urn.nsk.hr/urn:nbn:hr:122:122788

Petak L. Obrambeni mehanizmi u poslovnoj komunikaciji [Undergraduate thesis]. Koprivnica: University North; 2018 [cited 2024 December 23] Available at: https://urn.nsk.hr/urn:nbn:hr:122:122788

L. Petak, "Obrambeni mehanizmi u poslovnoj komunikaciji", Undergraduate thesis, University North, Koprivnica, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:122:122788

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Metadata
TitleObrambeni mehanizmi u poslovnoj komunikaciji
AuthorLana Petak
MentorAna Globočnik Žunac (mentor)
Committee memberIgor Klopotan (predsjednik povjerenstva)
Committee memberAna Globočnik Žunac (član povjerenstva)
Committee memberKrešimir Buntak (član povjerenstva)
GranterUniversity North
(University centre Koprivnica)
(Department of Business and Management)
Koprivnica
Defense date and country2018-09-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Tema ovog rada su Obrambeni mehanizmi u poslovnoj komunikaciji. Korisni su u svakodnevnom životu, kako u privatnom tako i u poslovnom okruženju zbog velike prisutnosti stresa i nelagodnih situacija koje se mogu dogoditi. Istraživanje koje se provodi u ovom radu je sekundarno, odnosno istraživanje teorije. Cilj istraživanja teorije ove teme je saznati utjecaj mehanizama na ljude i kako djeluju u poslovnom okruženju. Nerazumijevanje obrambenih mehanizama može imati negativan utjecaj na kvalitetu poslovne komunikacije. To je hipoteza s kojom se kreće u istraživanja. Zbog neshvaćanja obrambenih mehanizama i korištenja nezrelih, ljudi se mogu dovesti u neugodne situacije gdje krivicu traže u drugima ili svoj bijes usmjeravaju na krivu osobu. Takvim korištenjem mehanizama stvara se loša poslovna komunikacija te se time hipoteza u zaključku potvrđuje.
Abstract (english)
The topic of this thesis are Defence mechanisms in business communication. They are useful in everyday life, in private as well as in business environment due to large amounts of stress and unpleasant situations that could possibly happen. The research that is carried out in this thesis is secondary, respectively the research of theory. The goal of researching the theory of this topic is to find out the effect the mechanisms have on people and their effect in the business environment. Misunderstanding of the defence mechanisms could have a negative impact on the quality of business communication. It is a hypothesis with which you start a research. Due to misunderstanding the defence mechanisms and the usage of unripe ones, people could put themselves in unpleasant situations where they seek to find guilt in others or direct their anger at the wrong people. Such usage of mechanisms creates foul business communication and the hypothesis itself is confirmed in conclusion.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:122:122788
Study programmeTitle: Business and Management in the Media
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/ prvostupnica (baccalaureus/ baccalaurea) poslovanja i menadžmenta u medijima (stručni/a prvostupnik/ prvostupnica (baccalaureus/ baccalaurea) poslovanja i menadžmenta u medijima)
Type of resourceText
File originBorn digital
Access conditionsOpen access
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Created on2019-04-17 10:36:30