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undergraduate thesis
Lean metodologija u uslužnim djelatnostima na odabranom primjeru
2019. urn:nbn:hr:122:386873
Zorman, Tin
University North
University centre Varaždin
Department of Mechanical Engineering

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Zorman, T. (2019). Lean metodologija u uslužnim djelatnostima na odabranom primjeru (Undergraduate thesis). Koprivnica: University North. Retrieved from https://urn.nsk.hr/urn:nbn:hr:122:386873

Zorman, Tin. "Lean metodologija u uslužnim djelatnostima na odabranom primjeru." Undergraduate thesis, University North, 2019. https://urn.nsk.hr/urn:nbn:hr:122:386873

Zorman, Tin. "Lean metodologija u uslužnim djelatnostima na odabranom primjeru." Undergraduate thesis, University North, 2019. https://urn.nsk.hr/urn:nbn:hr:122:386873

Zorman, T. (2019). 'Lean metodologija u uslužnim djelatnostima na odabranom primjeru', Undergraduate thesis, University North, accessed 23 December 2024, https://urn.nsk.hr/urn:nbn:hr:122:386873

Zorman T. Lean metodologija u uslužnim djelatnostima na odabranom primjeru [Undergraduate thesis]. Koprivnica: University North; 2019 [cited 2024 December 23] Available at: https://urn.nsk.hr/urn:nbn:hr:122:386873

T. Zorman, "Lean metodologija u uslužnim djelatnostima na odabranom primjeru", Undergraduate thesis, University North, Koprivnica, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:122:386873

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Metadata
TitleLean metodologija u uslužnim djelatnostima na odabranom primjeru
Title (english)Lean methodology in service industry on selected example
AuthorTin Zorman
MentorŽivko Kondić (mentor)
Committee memberVeljko Kondić (predsjednik povjerenstva)
Committee memberŽivko Kondić (član povjerenstva)
Committee memberMarko Horvat (član povjerenstva)
GranterUniversity North
(University centre Varaždin)
(Department of Mechanical Engineering)
Koprivnica
Defense date and country2019-07-15, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Mechanical Engineering
Production Mechanical Engineering
Abstract
Cilj ovog rada bio je prikazati primjenu alata Lean metodologije na uslužnu djelatnost. Lean predstavlja učinkovit skup metoda kojima svaka organizacija može unaprijediti svoje poslovanje u vidu efikasnosti, produktivnosti i kvalitete svojih proizvoda ili usluga. U prvom, teorijskom dijelu ovog rada obrađene su osnove te metodologije, definirana je terminologija koja se veže uz istu te je napravljen svojevrsni uvod u drugi, praktični dio. Praktični dio rada odrađen je u uslužnoj sekciji poduzeća ''Gumiimpex-GRP'' u kojem je prikazana primjena prethodno obrađene teorije. Time je prvenstveno naglašena mogućnost i važnost primjene Lean metodologije ne samo na proizvodnu već i na uslužnu djelatnost. Na kraju rada izveden je zaključak koji proizlazi iz svega prethodno napisanog.
Abstract (english)
The aim of this paper was to present application of Lean methodology in service industry. Lean is an effective set of methods which every organization can use to improve its business in terms of efficiency, productivity and quality of its products or services. In the first part of this paper, basic methodology and terminology were elaborated and the introduction to second, practical part was made. Practical part of this paper was done in service section of ''Gumiimpex-GRP'' company which presents application of previously shown theory. That emphasizes possibility and importance of applying Lean methodology not only in production but also in service industry. At the end of the paper a conclusion was drawn from everything previously written.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:122:386873
Study programmeTitle: Mechanical Engineering, with emphasis in Production Engineering
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka strojarstva (stručni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka strojarstva)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2019-09-09 13:28:26