| Abstract | Dugogodišnje iskustvo s različitim vrstama nasilja nad medicinskim sestrama i tehničarima tijekom rada u hitnoj bolničkoj službi bilo mi je poticaj za istraživanje o iskustvima drugih kolegica i kolega, medicinskih sestara i tehničara u vezi nasilja na radnom mjestu.
Svjetska zdravstvena organizacija definira nasilje kao namjerno korištenje fizičke snage i moći prijetnjom ili akcijom prema samome sebi, prema drugoj osobi, ili prema grupi ljudi ili čitavoj zajednici, što bi moglo rezultirati ili rezultira ozljedom, smrću, psihološkim posljedicama, nerazvijenošću ili deprivacijom[1].
Cilj ovog rada je ispitati prisutnost nasilja na radnom mjestu nad medicinskim sestrama i tehničarima i identificirati vrste i izvore nasilja na radnom mjestu. Istraživanje je provedeno Google obrascem putem Interneta u kolovozu 2020. godine. Kao instrument istraživanja korišten je online upitnik posebno dizajniran za potrebe ovog istraživanja koji se sastojao od 41 pitanja. U istraživanju je sudjelovalo 328 medicinskih sestara i tehničara (N=328), od kojih je 299 (91,2%) ženskog i 29 (8.8%) muškog spola. Najviše ispitanika, njih 137 (41,8%) bilo je iz dobne skupine od 25 do 35 godina starosti. Sa završenom srednjom medicinskom školom bilo je 145 (44,2%) ispitanika, a 5-10 godina radnog staža ima 75 (22,9%) ispitanika. Najviše ispitanika je zaposleno u Kliničkim bolnicama, odnosno Kliničkim bolničkim centrima 140 (42,7%), a u smjenskom radu sa noćnim smjenama 185 (56,4%) ispitanika.
Većina ispitanika 257 (78,4%) je neki oblik nasilja (verbalno, fizičko ili seksualno) na radnom mjestu doživjela više puta, njih 48 (14,6%) samo jednom prilikom, a samo 23 (7%) je izjavilo da nema iskustva sa nasiljem na radnom mjestu. |
| Abstract (english) | Many years of experience with different types of violence against nurses and technicians while working in the emergency department has been an incentive for me to research the experiences of other colleagues, nurses and technicians regarding workplace violence.
The World Health Organization defines violence as the intentional use of physical force or power, threatened or actual, against oneself, another person, or against a group or community, that either results in or has a high likelihood of resulting in injury, death, psychological harm, maldevelopment, or deprivation."
The aim of this stady is to examine the presence of workplace violence against nurses and technicians and to identify the types and sources of workplace violence.The survey was conducted using the Google forms in August 2020. An online survey consisting of 41 questions specifically designed for this research was used as a research instrument. The study involved 328 nurses and technicians (N = 328), of whom 299 (91.2%) were female and 29 (8.8%) male. Most respondents, 137 (41.8%) were from the age group of 25 to 35 years. 145 (44.2%) respondents graduated from medical high school, while 75 (22.9%) respondents had 5-10 years of work experience. Most respondents 140 (42,7%) are employed in Clinical Hospitals or in Clinical Hospital Centres, and 185 (56.4%) work in night shifts.
The majority of respondents 257 (78.4%) experienced some form of workplace violence (verbal, physical or sexual) multiple times, 48 (14.6%) of them only once, and only 23 (7%) reported to have no experiences with workplace violence. |
