Title Samopoštovanje i emocionalna kompetentnost u sestrinskoj profesiji Title (english) Self-esteem and emotional competence in the nursing profession Author Valentina Pomper Vragović Mentor Marijana Neuberg (mentor)Committee member Rosana Ribić (predsjednik povjerenstva)Committee member Marijana Neuberg (član povjerenstva)Committee member Ivana Živoder (član povjerenstva)Granter University North Defense date and country 2022-09-28, Croatia Scientific / art field, BIOMEDICINE AND HEALTHCARE Abstract Uloga emocionalne inteligencije i samopoštovanja u medicinskih sestara/tehničara ima veliki značaj u profesionalnom pristupu pacijentima. Niska razina emocionalne inteligencije odnosno niska razina samopoštovanja izravno utječe na kvalitetu zdravstvene skrbi. Primjena načela emocionalne inteligencije nužna za medicinske sestre/tehničare, s ciljem stvaranja uvjeta za opće zadovoljstvo na radnom mjestu, a time i veću kvalitetu pružene zdravstvene skrbi. Ciljevi ovog istraživanja su utvrditi razinu emocionalne kompetencije i samopoštovanja medicinskih sestara/tehničara, potom utvrditi odnos između emocionalne kompetencije i samopoštovanja medicinskih sestara/tehničara, te utvrditi postoji li razlika u samopoštovanju i emocionalnoj kompetenciji s obzirom na spol, kronološku dob, stupanj formalnog obrazovanja, duljinu radnog staža, mjesto rada i radno vrijeme.
Za istraživanje koristio se strukturirani anketni upitnik „Samopoštovanje i emocionalna kompetencija u sestrinskoj profesiji“ putem Google obrasca na društvenim mrežama. Sudjelovanje u anketi bilo je anonimno i dobrovoljno. Istraživanje je provedeno u razdoblju od srpnja do kolovoza 2021. godine. Anketni upitnik sastavljen od 11 pitanja, na koje je odgovorilo 306 ispitanika. Sam upitnik se sastoji od tri dijela – devet pitanja o socioekonomskom statusu, Rosenbergove skale samopoštovanja i Upitnika emocionalne kompetentnosti.
Istraživanje je pokazalo kako kod medicinskih sestara/tehničara postoji visoka razina emocionalne kompetencije i samopoštovanja pri čemu je veći stupanj emocionalne kompetencije pozitivno povezan s razinom samopoštovanja. Nadalje, razina samopoštovanja medicinskih sestara razlikuje se prema kronološkoj dobi, stupnju formalnog obrazovanja i duljinu radnog staža. Razina emocionalne kompetencije medicinskih sestara razlikuje se ovisno o stupnju formalnog obrazovanja. Iako neke medicinske sestre/tehničari možda nisu svjesni različitih aspekata emocionalne inteligencije, u radu s različitim profilima zdravstvenih djelatnika i bolesnika mogu nenamjerno steći i primijeniti neke od vještina.
Abstract (english) The role of emotional intelligence and self-esteem in nursing is of great importance in the professional approach to patients. A low level of emotional intelligence or a low level of self-esteem directly affects the quality of health care. The application of the principles of emotional intelligence is necessary for nurses, with the aim of creating conditions for general satisfaction at the workplace, and thus a higher quality of healthcare provided. The objectives of this research are to determine the level of emotional competence and self-esteem of nurses, determine the relationship between emotional competence and self-esteem, and determine if there is a difference in self-esteem and emotional competence with regard to gender, chronological age, level of formal education, length of service, place of work, and working hours.
The research used a structured survey "Self-esteem and emotional competence in the nursing profession" via a Google form on social networks. Participation in the survey was anonymous and voluntary. The research was conducted in the period from July to August 2021. The questionnaire consisted of 11 questions, which were answered by 306 respondents. The questionnaire itself consists of three parts - nine questions about socioeconomic status, the Rosenberg Self-esteem Scale and the Emotional Competence Questionnaire.
The research showed that there is a high level of emotional competence and self-esteem among nurses, where a higher level of emotional competence is positively related to the level of self-esteem. Furthermore, the level of self-esteem of nurses differs according to chronological age, level of formal education and length of service. The level of emotional competence of nurses varies depending on the degree of formal education. Although some nurses may not be aware of the different aspects of emotional intelligence, working with different profiles of healthcare professionals and patients they may inadvertently acquire and apply some of the skills.
Keywords
emocionalna inteligencija
medicinske sestre
samopoštovanje
Keywords (english)
emotional intelligence
nurses
self concept
Language croatian URN:NBN urn:nbn:hr:122:816772 Study programme Title: Nursing Type of resource Text File origin Born digital Access conditions Open access Terms of use Created on 2022-11-11 13:00:08
