Last mile delivery refers to the final step in product distribution, where organizations deliver goods to end users. The main goal of delivery is to efficiently deliver to robust consumers, minimizing time and cost, and provide a high level of customer satisfaction. However, this is where the delivery phase faces numerous challenges that can account for up to 30% of the total cost of the product. Distribution includes all activities related to the movement of goods from producers to consumers. Choosing the optimal distribution channels can help rationalize costs in the last mile delivery phase. In addition to high costs, there are also problems of traffic congestion, air pollution and long delivery times. Given the growing popularity of e-commerce and online ordering, new solutions for last-mile delivery are needed to reduce negative environmental impacts and improve the lives of everyone involved in the process. I have conducted a research that provides insight into consumer satisfaction with current delivery methods in terms of speed, knowledge of the last mile and whether consumers will accept new, sustainable forms of last mile delivery.