The silence in communication is a tool by which one can achieve both positive and negative determination of interaction. Therefore, the primary objective of this study was to examine the role of silence in interpersonal, but also business communication and determine the basic guidelines for the determination of silence as a tool of communication. The purpose of the study was to determine the respondents' perception of the role of silence in communication. In this paper, we orient ourselves to remain silent in the business context. In the process of silence also send certain characters that other people can read. This usually includes items such as facial expression, gaze, gestures, clothing, appearance, and the distance between the interlocutors. In business communication, silence is often overlooked but powerful tool. Many people make the mistake of thinking that will be more visible or get a promotion if more mostly nude constantly their opinions, share knowledge or suggestions. When looking at the development of their own communication skills and our colleagues need to consider not only the emphasis on voice projection, intonation and choice of language, but also in the way that can be turned on silence as a means of communication. The research results show that silence is considered undesirable in communication and affects their cooperation and establish quality relationships among counterparts.