Publicity of police work in all modern democracies is one of the fundamental principles. The police, as a public service for citizens, is obliged to inform the public about events and measures it takes in its public activities, both in operational and strategic terms. Given the significant role of the Ministry of the Interior in a daily life and safety of citizens, transparency of activities and timely reporting of public and citizens on daily activities is very important. Transparent and timely public appearances and informing the public create trust and security among citizens and the general public. It is especially important to achieve quality and transparent communication with the media, since the media have a great influence in informing of public and creating a positive or negative image of the organization. In addition to basic communication, the communication strategy in crisis situations is very important because crisis situations have great interest of the public, citizens and the media. Timely and accurate provision of information is crucial in crisis situations. Unfortunately, at this moment we are encountering the aforementioned crisis communication due to the crisis caused by the COVID-19 virus pandemic.