Today, more than ever, communication is at the very top of importance on the pyramid of desirable social skills. For police and law enforcement professionals, having the interpersonal skills needed to communicate effectively with fellow police officers, subordinates, community members, victims and their families, other departments and jurisdictions, and judicial systems is crucial. Using what are sometimes called “tactical communication skills”, many police officers are trained to use a set of field strategies that can help disperse situations and identify the root cause before escalating out of control (Mršić, 2010). Communication during the crisis is inevitable because the option of "sweeping the carpet" is out of the question. Since each crisis is different with its own specifics, crisis communication must be adapted. Sometimes a crisis requires more aggressive communication with the participants in a crisis situation, but at the same time such communication can have a counter effect and cause incidents in public. A crisis is a sudden and unexpected event that requires a quick response. It is defined as a serious incident that endangers the safety of people, the environment and products or tarnishes the image of the organization. Unlike an ordinary incident, a crisis is more serious for an organization and requires special attention from management. Through this paper, the author tried to investigate whether members of the 1st Traffic Police Station are considered sufficiently communicatively competent in crisis situations. But also try to explain the most important segments of communication in crisis situations and explain the very concept of crisis by connecting it with crisis situations in which police officers can potentially find themselves.