Torticollis, also known as wry neck, can be a congenital or acquired neck malformation which is characterized by its twisted neck, tilted head and decreased range of motion of the cervical spine. In most cases, the sternocleidomastoid muscle is shortened. There are many theories about the cause of congenital torticollis, but the real, known cause of this deformity is still being searched among authors till this day. There are three types of congenital torticollis and they are congenital muscular torticollis, osseous torticollis and so called malpositioned torticollis. Some traumas and infections affecting the cervical spine and deep cervical space such as ocular torticollis, torticollis caused by having a hearing impairment, infectious and postinfectious torticollis, paralytic torticollis and cervical dystonia are also known to cause acquired torticollis. Torticollis is diagnosed by using clinical assessment data and radiographs taken in posterior anterior projections and lateral projections in order to find some secondary changes or congenital bone anomalies which can be suspected in individuals with Klippel- Feil syndrome. The main assignment of every physiotherapist during the physical examination is to evaluate the patient's head posture in frontal and sagittal plane, to palpate the sternocleidomastoid muscle that's in most torticollis cases contracted, tightened and thick and to collect data and information using various tests in order to create a rehabilitation plan to improve their recovery. Also, early diagnosis along with early intervention is very important for patients with congenital muscular torticollis with the aim of preventing complications such as plagiocephaly, an asymmetrical face, skull abnormalities and cervicothoracic scoliosis. Physiotherapy intervention as a part of conservative treatment or as a part of treatment after surgery is the primary key factor for a patient's successful recovery. Conservative treatment is made of various stretching exersices, massages, wearing orthoses and using kinesiology tape along with microtherapy. It is also important to emphasize the significance of educating parents and the infant's family about stretching and exercising the infant's neck at home in order to accomplish excellent results during the early phase of rehabilitation.