Emotional competencies and communication skills are crucial for the successful work of nurses and medical technicians. In the demanding and dynamic environment of healthcare, these skills enable them to effectively manage stressful and emotionally challenging situations. Emotional competencies include recognizing, understanding, and managing one's own emotions as well as the emotions of others. Nurses and technicians often work with patients experiencing severe health issues, making it important for them to demonstrate empathy and compassion to provide quality healthcare. Empathy allows healthcare workers to put themselves in the patient's position, better understand their feelings and needs, and provide appropriate support. Emotional self-regulation helps maintain professional behavior and reduce stress in challenging situations, which is essential for making calm and thoughtful decisions. This thesis explores the importance of emotional competencies and communication skills in the work of nurses and medical technicians at the Varaždin General Hospital. The work is based on the assumption that these two components are key to success in healthcare, especially in the context of the daily challenges faced by healthcare professionals. The aim of this study was to investigate the level and types of emotional intelligence and communication skills among nurses and medical technicians at Varaždin General Hospital. The research was conducted among 256 nurses and technicians at Varaždin General Hospital between June 1 and June 15, 2024. Participation in the study was voluntary and anonymous, with the option to withdraw at any time. The results showed that nurses and technicians at Varaždin General Hospital achieved relatively high scores in emotional intelligence and communication skills. The results indicate that the majority of participants possess significant emotional and communication skills. A strong positive correlation was also found between emotional and communication skills, suggesting that individuals with better emotional skills have better-developed communication skills, and vice versa. Emotional competencies and communication skills are of crucial importance for the successful work of nurses and technicians, particularly in the dynamic and stressful environment of healthcare. A high level of emotional skills, including the recognition and management of one's own emotions and empathy towards patients, significantly contributes to the quality of healthcare and professional behavior in challenging situations. The continuous development of these skills is essential for ensuring effective and empathetic care and successful team functioning in healthcare.