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master's thesis
Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19
2022. urn:nbn:hr:122:042634
Hacek Humek, Maja
University North
University centre Varaždin
Department of Communicology and Public Relations

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Hacek Humek, M. (2022). Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19 (Master's thesis). Koprivnica: University North. Retrieved from https://urn.nsk.hr/urn:nbn:hr:122:042634

Hacek Humek, Maja. "Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19." Master's thesis, University North, 2022. https://urn.nsk.hr/urn:nbn:hr:122:042634

Hacek Humek, Maja. "Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19." Master's thesis, University North, 2022. https://urn.nsk.hr/urn:nbn:hr:122:042634

Hacek Humek, M. (2022). 'Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19', Master's thesis, University North, accessed 17 March 2025, https://urn.nsk.hr/urn:nbn:hr:122:042634

Hacek Humek M. Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19 [Master's thesis]. Koprivnica: University North; 2022 [cited 2025 March 17] Available at: https://urn.nsk.hr/urn:nbn:hr:122:042634

M. Hacek Humek, "Utjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19", Master's thesis, University North, Koprivnica, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:122:042634

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Metadata
TitleUtjecaj informacija na sustav socijalne skrbi tijekom pandemije COVID 19
Title (english)The impact of information on social care during the COVID 19 pandemic
AuthorMaja Hacek Humek
MentorIvana Stanić (mentor)
Committee memberAna Globočnik Žunac (predsjednik povjerenstva)
Committee memberIvana Stanić (član povjerenstva)
Committee memberGordana Lesinger (član povjerenstva)
GranterUniversity North
(University centre Varaždin)
(Department of Communicology and Public Relations)
Koprivnica
Defense date and country2022-10-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Public Relations
Abstract
Diplomski rad koncipiran je na način da analizira upravljanje informacijama kroz odluke Nacionalnog stožera civilne zaštite Republike Hrvatske u vrijeme pandemije uzrokovane virusom SARS-CoV-2, koje su se odnosile na zaštitu i očuvanje zdravlja djelatnika i korisnika sustava socijalne skrbi u Republici Hrvatskoj. Rad se dijeli na teorijski i praktični dio. U teorijskom dijelu objašnjava se što su informacija i dezinformacija, krizno i strateško komuniciranje, upravljanje informacijama, što... More je sustav socijalne skrbi i koja je njegova uloga, vrijeme pandemije uzrokovane COVID-19 te su navedene odluke i mjere koje su se donosile u vrijeme pandemije, a odnosile su se ciljano na domove za starije i nemoćne osobe. Anketnim upitnikom autorica je pokušala doći do saznanja o tome je li komunikacija Stožera u sustavu socijalne skrbi bila učinkovita, jesu li se poštivale odluke i mjere te u kojoj su mjeri pomogle ili odmogle djelatnicima domova za starije i nemoćne što se tiče njih osobno, ali i kako su utjecale na njihov svakodnevni rad kao i na ophođenje s korisnicima. Cilj rada je ukazati na problematiku loše komunikacije, donošenje krivih odluka i mjera koje su se odnosile na sustav socijalne skrbi, a nisu bile u skladu s realnom slikom, stanjem i potrebama sustava. Less
Abstract (english)
The thesis was designed to analyze the management of information through the decisions of the National Civil Protection Headquarters of the Republic of Croatia during the pandemic caused by SARS-CoV-2 virus, which were related to the protection and preservation of the health of employees and users of the social welfare system in the Republic of Croatia. The paper is divided into a theoretical and practical part. The theoretical part explains what information and disinformation are, crisis... More and strategic communication, information management, what the social welfare system is and what its role is, the time of the pandemic caused by COVID-19, and the decisions and measures that were taken during the pandemic are listed and they were targeted at homes for the elderly and infirm. Using a survey questionnaire, the author tried to find out whether the communication of the Headquarters in the social welfare system was effective, whether the decisions and measures were respected and to what extent they helped or hindered to the employees from homes for the elderly and infirm, as far as they are concerned personally, but also how they affected their daily work as well as dealing with users. The aim of the paper is to point out the problem of poor communication, making wrong decisions that were related to the social welfare system and were not in accordance with the real picture, condition and needs of the system. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:122:042634
Study programmeTitle: Public Relations
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra odnosa s javnostima (magistar/magistra odnosa s javnostima)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2023-02-23 18:02:30
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